Leadership in Crisis

Date:
Jan 11 - 14, 2023
Application Deadline:
Jan 01, 2023
Venue:
Rausing Executive Development Centre, LUMS
 

Contact Us

Need a personal consultation?
rec@lums.edu.pk
+92 42 3560 8243 +92 42 3560 8119

 

Organisations across the world are forced to operate in a crisis context, generally comprising turbulent, disruptive and uncertain working environment. Leaders and managers in organisations need to learn specific skills in order to be able to lead and manage their teams and solve problems effectively and in an emotionally intelligent manner, during and post-crisis without any adverse implications for employees’ well-being, engagement, productivity and organisational performance. They need to delicately manage strategic communications, public opinion, media relations and diverse stakeholders within and outside the organisation during and post crisis.

BENEFITS FOR PARTICIPANT 

  • Develop a critical understanding of issues of crisis leadership and management
  • Understand nature, origin and types of crisis
  • Learn how to utilize emotional intelligence in effectively dealing with a crisis or turbulent context
  • Learn how to manage media relations, public opinion and stakeholder relations during and post crisis
  • Learn how to develop and manage teams in an innovative and collaborative manner, particularly in a crisis or disruptive situation
  • Examine and learn from best practices from Pakistani and international organisations
  • The learning experience will provide leaders with a toolkit or a go-to-approach to act and respond when faced with a managerial crisis or disruption

 

BENEFITS FOR ORGANISATION

  • Develop a forte in effectively managing a crisis situation
  • Develop skills to lead and manage work and teams during a crisis
  • Manage media relations and stakeholder relations to protect and enhance organisational image
  • Achieve better business outcomes through innovations in team leadership and management practices, particularly during a crisis or turbulent situation

The 4-day programme will focus on:

  • How to lead and manage work and teams in a crisis situation
  • Leadership styles needed to ensure continued engagement and productivity of team members during a crisis or turbulence
  • Issues of work-life balance, psychological and physical health, and communication styles that must be considered during a crisis
  • The need for empathetic leadership during a crisis
  • Significance of managing public opinion and media relations during a crisis

The participants will get an opportunity to advance their crisis management and leadership skills through small groups, case discussions, video cases, and informal interactions, to explore best practices and new research, share insights, compare experiences, and try out new ideas with academics and practitioners.

General managers, experienced executives, unit heads, and senior managers who are required to effectively manage and lead their teams and functions in a crisis situation and a remote/virtual work environment.

Programme Directors
Professor Emeritus
PhD, University of Texas at Arlington
Research Interests:
Productivity; Quality Management; Supply Chain Management; Six Sigma; Project Management; Strategy; Developing a Customer Centric Culture

JAWAD SYED
Professor
PhD, Macquarie University, Australia, Academic FCIPD
Research Interests:
Leadership, Teams and Organisational Development; Human Resource Management; Change Management and Strategy; Business Communications; Gender and Diversity in Organisations; Ethics and Human Rights 

Programme Fee PKR 200,000
Residential Fee PKR 55,000

* Programme fee includes tuition cost, reading material, tea and lunch served during the programme. 
* Residential fee and accommodation clause below are not applicable for programme offerings in Karachi.
* Health and Safety of our prestigious participants, faculty, and staff is a top priority for LUMS. Given the current COVID-19 situation, enrolment confirmation will be subject to the submission of a valid immunization certificate with updated booster dose details for COVID-19.


ACCOMMODATION
If you wish to avail accommodation at LUMS, there will be an additional fee. It includes accommodation, breakfasts and dinners for the duration of the programme. However, any extra charges such as telephones, extra meals etc should be paid on departure. You may check-in on the evening preceding the start date of the programme and check-out the morning after the programme ends. You are, however, requested to inform us of the time of your arrival and departure.

We offer single bed accommodation at the Rausing Executive Centre. Each bedroom with an attached bathroom is equipped with a mini-fridge, writing desk and direct dial STD/ISD telephone and cable TV. All bedrooms at REC are internet-ready. Please note we do not provide accommodation for drivers accompanying participants.

ADMISSION PROCESS
Applications will be screened with regard to their suitability for each programme. Kindly ensure that your complete online application form reaches the office by the deadline. Incomplete application forms will not be entertained.

*Seat in the programme will be reserved on a first-come, first-served basis. 

PAYMENT

Payment is due upon receipt of the acceptance email/letter along with the invoice. Please ensure that the payment reaches the office BEFORE the start of the programme. Space in the programme may only be ensured after we receive the fee.

Payment can be made directly through:

  • Debit/credit card by visiting https://pay.lums.edu.pk You can process the payment by selecting REDC payments from the Payment Type Section and entering a valid voucher number and access code mentioned on the voucher. Additional bank charges may apply. 
  • Cash, Crossed Cheque or Pay Order/Bank Draft made in favor of "Lahore University of Management Sciences" at any United Bank- Limited (UBL) branch against the programme voucher.

Our preferred mode of payment is by debit/credit card and crossed cheque/banker’s draft payable to "Lahore University of Management Sciences". However, the programme fee can also be paid via bank transfer.

If you wish to dispatch the cheque directly to our office, please send it to:


Marketing Manager
Rausing Executive Development Centre
Lahore University of Management Sciences
Sector "U", DHA, Lahore Cantt. Lahore - 54792
Tel: +92-42-35608119-8243

* LUMS is a not-for-profit organisation under the Income Tax Ordinance 2001. Accordingly, the income of LUMS is not tax-deductible/collectable.

DISCOUNT POLICY
If more than two executives from the same organisation participate (up to a group size of 5 participants) in a programme, each additional participant after the first two gets a 20% discount on the programme fee.


SUBSTITUTES/TRANSFERS AND REFUNDS
If you are unable to attend a registered course, we will accept a substitute until 2 working days before the programme. Substitute candidates will be subject to the same selection process as the original one. If you wish to cancel your name from a programme, please notify in writing or on call at least 5 working days before the programme. In case of late cancellation, the programme fee will be refunded after deducting an application processing fee of PKR 40,000.


It is possible to transfer the deposited fee to any open enrolment programme within 3 years. Transfers should be notified at least 5 working days before the programme. In case the participant or sponsoring organisation fails to utilise the funds within 3 years, the deposited fee will be forfeited.

Note: REDC may cancel or postpone a programme due to insufficient enrolment or unforeseen circumstances. In this case, the university will refund the registration fee but will not be responsible for any other related charges/expenses including cancellation/change charges by airline and travel agencies.

In case of postponement, the fee may be transferred to the rescheduled offering of that programme or any other programme as an alternative to refund. The University reserves the right to make changes in its programme policies and fees at any time.