Problem Solving and Decision Making

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rec@lums.edu.pk

+92 42 3560 8243 +92 42 3560 8119

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In today’s fast-paced corporate environment, managers face critical decision-making scenarios amidst uncertainty and time pressure. Breaking down a problem and assessing the outcomes of different options is neither simple nor straightforward. Given the complexities, fostering innovative and high-quality problem-solving and decision-making is becoming inevitable for solid business performance and longevity.

This 4-day experiential programme will use a unique blend of case studies, role-plays, and experiential exercises to equip the participants with essential skills and techniques for high-quality decision-making and problem-solving. The hands-on approach will enable them to develop competencies in tackling complex problems, structuring objectives, understanding consequences, and making informed trade-offs.

The programme will ensure participants are adept at leveraging a user-centred approach and artificial intelligence for data analysis and predictive insights, leading them to make more informed and effective decisions.

During the programme, the participants will develop an understanding of;

Gain an understanding of rational decision-making principles and their application in various business contexts.
Learn techniques and tools for resolving complex problems effectively.
Develop skills in framing problems and evaluating alternatives using structured analytical frameworks.
Learn to decompose intricate decisions into manageable components and analyse alternatives to make rational trade-offs.
Understand the intricacies of group decision-making and how to lead and collaborate with multiple stakeholders.
Explore how AI and Generative AI can be leveraged to improve decision-making processes.
Apply design thinking principles to foster innovative problem-solving approaches.

The programme is designed for middle-level managers responsible for decision-making and problem-solving.

Programme Director

MUHAMMAD SHAKEEL SADIQ JAJJA

Associate Professor
Post-Doctorate, Stanford University
PhD, Lahore University of Management Sciences

Research Interests:

Supply Chain Management; Technology and Innovation in Supply Chain Relationships; Social and Environmental Compliance in Supply Chain Relationships; Operations Management

Co-Programme Director

USSAMA YAQUB

Assistant Professor Management Information Systems
PhD, Rutgers the State University of New Jersey

Research Interests:

Social Media Data Analyses; Including Sentiment and Behavior Analyses; Data Mining and studying the use of Twitter for Campaigning during General Elections

Additional Faculty

JAMSHED HASAN KHAN

Professor Emeritus
PhD, University of Texas at Arlington

Research Interests:

Productivity; Quality Management; Supply Chain Management; Six Sigma; Project Management; Strategy; Developing a Customer Centric Culture

"The programme stimulates learning and instills a very structured approach towards decision making. I have found this programme to be very useful for both professional and personal growth in the long haul"

Ahmed Ali - Monsanto Pakistan

"The encapsulation of the programme is commendable as each component establishes its connection with the next one. Absolutely fantastic way to solve a problem without even getting into it."

Usman Ahmed - International Steels Limited

"The programme will have everlasting impact on me. I came here with a set of expectations and now leaving with a sense of fulfilment. Problem Solving and Decision Making programme is a very intuitive programme and it takes a real effort to be a part of sublime thinking process in terms of objectification. Learn to formalise your intuition whenever you face a problem or decision."

Hassan Ahmad - Jazz

Offering	May	August & December
Programme Fee	PKR 200,000	PKR 220,000
Residential Fee	PKR 75,000	PKR 100,000

Programme fee includes tuition cost, reading material, tea and lunch served during the programme.
* Residential fee and accommodation clause below are not applicable for programme offerings in Karachi.

ACCOMMODATION
If you wish to avail accommodation at LUMS, there will be an additional fee. It includes accommodation, breakfasts and dinners for the duration of the programme. However, any extra charges such as telephones, extra meals etc. should be paid on departure. You may check-in on the evening preceding the start date of the programme and check-out the morning after the programme ends. You are, however, requested to inform us of the time of your arrival and departure.

We offer single bed accommodation at the Rausing Executive Centre. Each bedroom with attached bathroom is equipped with a mini-fridge, writing desk and direct dial STD/ISD telephone and cable TV. All bedrooms at REC are internet-ready. Please note we do not provide accommodation for drivers accompanying participants.

ADMISSION PROCESS
Applications will be screened with regard to their suitability for each programme. Kindly ensure that your complete online application form reaches the office by the deadline. Incomplete application forms will not be entertained.

*Seat in the programme will be reserved on a first-come, first-served basis.

PAYMENT
Payment is due upon receipt of the acceptance email/letter along with the invoice. Please ensure that the payment reaches the office BEFORE the start of the programme. Space in the programme may only be ensured after we receive the fee. Payment can be made directly through:

Debit/credit card by visiting https://pay.lums.edu.pk. You can process the payment by selecting REDC payments from the Payment Type Section and entering a valid voucher number and access code mentioned on the voucher. Additional bank charges may apply.
Cash, Crossed Cheque or Pay Order/Bank Draft made in favor of "Lahore University of Management Sciences" at any United Bank- Limited (UBL) branch against the programme voucher.

However, the programme fee can also be paid via bank transfer. If you wish to dispatch the cheque directly to our office, please send it to:

Manager Marketing
Rausing Executive Development Centre
Lahore University of Management Sciences
Opposite Sector 'U', DHA Lahore Cantt Pakistan
Tel: +92 42 3560 8243

* LUMS is a not-for-profit organisation under the Income Tax Ordinance 2001. Accordingly, the income of LUMS is not tax-deductible/collectable.

DISCOUNT POLICY
If more than two executives from the same organisation participate (up to a group size of 5 participants) in a program, each additional participant after the first two gets a 20% discount on the programme fee.

SUBSTITUTES/TRANSFERS AND REFUNDS
If you are unable to attend a registered course, we will accept a substitute until 2 working days before the programme. Substitute candidates will be subject to the same selection process as the original one. If you wish to cancel your name from a programme, please notify in writing or on call at least 5 working days before the programme. In case of late cancellation, the programme fee will be refunded after deducting an application processing fee of PKR 40,000.

It is possible to transfer the deposited fee to any open enrolment programme within 3 years. Transfers should be notified at least 5 working days before the programme. In case the participant or sponsoring organisation fails to utilise the funds within 3 years, the deposited fee will be forfeited.

Note: REDC may cancel or postpone a programme due to insufficient enrolment or unforeseen circumstances. In this case, the university will refund the registration fee but will not be responsible for any other related charges/expenses including cancellation/change charges by airline and travel agencies.

In case of postponement, the fee may be transferred to the rescheduled offering of that programme or any other programme as an alternate to refund. The University reserves the right to make changes in its programme policies and fees at any time.

Problem Solving and Decision Making

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